This Privacy Policy governs all access to and use of the Porco e Vaca website, mobile application, and related services (collectively, the “Services”), as well as all orders placed with Porco e Vaca (“we,” “us,” or “our”). By accessing our Services or placing an order, you (“Customer”) acknowledge that you have read, understood, and agree to be bound by this Private Policy. If you do not agree, please discontinue use of our Services immediately.
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We are committed to transparency, fairness, and honest dealing in every interaction. Our Policies are written to protect both our customers and our business equally. We ask that you read them carefully.


Information We Collect
We collect information you provide directly when creating an account or placing an order, including your name, delivery address, email address, phone number, and payment details. We also collect information about your orders and preferences, communications you send us, and technical data such as your device type, IP address, and browser information.

How We Use Your Information
We use your information to: process and fulfill orders; communicate order status, confirmations, and updates; respond to inquiries; improve our Services and product offerings; prevent fraud and unauthorized use; comply with legal obligations; and, with your consent, send promotional communications about our products and offers. We may aggregate or de-identify data for internal analytics and business planning.

Data Sharing
We share your personal information only as necessary with trusted third-party service providers who perform functions on our behalf, including payment processors, delivery logistics providers, and analytics platforms. These providers are contractually required to handle your data securely and only for the purposes for which it is shared.

We may disclose your information to comply with applicable law, legal process, or government requests; to enforce these Policies; or to protect the rights, safety, or property of Porco e Vaca, our customers, or others. In the event of a business acquisition, merger, or asset sale, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their independent marketing purposes.

Cookies and Tracking Technologies
We and our partners use cookies and similar tracking technologies to operate and analyze our Services, remember your preferences, and deliver relevant content. You may manage or disable cookies through your browser settings; however, doing so may limit certain features or functionality of our Services.

Data Retention and Security
We retain your personal data for as long as necessary to provide our Services and comply with applicable legal obligations. We implement reasonable administrative, technical, and physical security measures to protect your data. However, no internet-based system is completely secure, and we cannot guarantee absolute security. In the event of a data security incident, we will take prompt remedial action and notify affected individuals as required by law.

Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, or to receive a copy of your data in a portable format. To exercise any of these rights or to raise a privacy concern, please contact us using the contact details provided on our website. We will respond within the timeframe required by applicable law.


Contact Information

For questions, concerns, or requests related to this Privacy Policy, orders, or any aspect of our Services, please contact us through:
•  The chat feature on our website
•  The messaging feature in our mobile app
•  Email to our customer support team (address available on the website)

Please include your order number and relevant details so we can assist you promptly and effectively. We aim to respond to all inquiries within one business day.